Privacy Policy

Websol’s primary objective is to secure its clients’ data and to also protect the privacy of customers and visitors to our websites

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in WEBSOL.BIZ This policy is not applicable to any information collected offline or via channels other than this website.

By using the order (www.websol.biz), you consent to the data practices described in this Privacy Policy.

What information do we collect?

We collect information from you in order to deliver services that you purchase and to monitor and improve the customer experience on our website. The data collected may include your name, email address, postal address, telephone number(s), billing information such as answers to security questions that help us to verify your identity and secure your account. It may also include marketing preferences, survey and contest responses, and information you provide through online chats, telephone calls, and support tickets with us.

How do we use this information?

We collects personally identifiable information in a variety of ways, including but not limited to: online order forms, online chats, telephone calls, market research surveys, and customer support tickets.

We may also collect information from third parties as required in order to provide you with products and services.

We use information about you in the following ways:

  1. To help us identify you and any accounts you hold with us
  2. To enable us to review, develop and improve the website and services.
  3. To provide customer care.
  4. To carry out marketing and statistical analysis.
  5. To notify you about changes to our website and services.
  6. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contact for such purposes.

    We do not store Credit Card information, neither have options to enable for our customers to store or, to charge the credit card automatically, however the customer option to pay via merchants or direct deposit. 

    Domain Registration (WHOIS)

    In order to register domain names, personal information collected during your purchase must be provided to the registrar responsible for processing your request, as per the registrar’s rules and the rules set out by the Internet Corporation for Assigned Names and Numbers (ICANN) and/or the relevant domain name registry.

    This information goes into a searchable database (WHOIS). Access to WHOIS information may be limited but you can help protect yourself by opting out of displaying your personal information through the purchase of a Domain Privacy service (some domains are not eligible for this service).

    the WHOIS information might also link with add-ons to keep the privacy of the domain name protected through 3rd party protection services “Privacy protected” domain name, the add-on is not added to the domain initially. 

     

    Where we store your information

    Information which you submit via our website is stored on a secured server through encryption and NOT physically. This is necessary in order to process the information and to send you any information you have requested. 

    Where we store your Personal Data

    1. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology BUT not stored in our system or customer’s profile. 

     

    How we protect your information

    We secures the information we collect on servers in a controlled, secure environment. We maintain safeguards to protect against unauthorized access, use, modification, and disclosure of this data.

    Where possible, Websol uses industry-standard SSL encryption when communicating your data. Websol also ensures that all customer websites have free access to SSL certificates from“Let’s Encrypt.”

    However, no data transmission over the Internet or wireless network can be guaranteed 100% secure. While we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control. Information and data may be viewed or tampered with in transit by a third party, despite best efforts.

    Payments

    1. We do not store customers’ payment cards details.

    How to contact us

    We welcome your comments regarding this Privacy Policy. If you believe we have not adhered to this Privacy Policy or you require any changes or access to your personal information, please contact our Data Protection Officer by emailing us at support@websol.biz

    Alternatively, you can contact us in writing at:

    WEBSOL.BIZ
    6/22, A.ABDUL REHMAN STREET,
    JODIA BAZAR,
    KARACHI – PAKISTAN

    We will use commercially reasonable efforts to promptly determine and remedy the problem.